CHAI GATE® 


︎︎︎ Data + Dialogue

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Let’s make your business strong. Like chai, from the inside out.

Our time-tested strategic methodology combines data and dialogue to highlight your most valuable offerings, the many important people involved, and the most relevant market fundamentals revealing powerful insights and opportunities for your brand and business.

Opportunities that we unlock together, to create value for you by accounting for everybody.
Let’s make your business strong. Like chai, from the inside out.

Our time-tested strategic methodology combines data and dialogue to highlight your most valuable offerings, the many important people involved, and the most relevant market fundamentals revealing powerful insights and opportunities for your brand and business.

Opportunities that we unlock together, to create value for you by accounting for everybody.

CX realignment and customer engagement strategy for VW.comIntegrated brand identity and communication strategy for Los Angeles DistilleryIntegrated brand identity and communication strategy for Powerfoods, LisbonIntegrated brand identity and communication strategy for Gracias Madre Spiced RumIntegrated brand identity and communication strategy for Namastday Yoga Center, Los AngelesPersonal brand strategy and logo design for Kenta Yonesaka








Los Angeles Distillery

Operations Research / Consumer Research / Business Strategy / Brand Architecture / Brand Positioning / Brand Identity / Product Messaging / Product Naming / Packaging Design / Illustration / TTB Permits / Trademark Registration 

Los Angeles, California 



︎ Where we were. With decades of experience in designing, manufacturing, and installing distilleries worldwide, the leaders at Los Angeles Distillery decided to begin bottling premium artisanal spirits under their own brand.

︎Where we wanted to be.
LA Distillery aimed to establish itself as a renowned producer of premium quality, small-batch artisanal spirits from California.



︎ How we got there. To develop a multi-variant, limited-release spirits brand, we began by researching consumer preferences for specialty purchases. We discovered that consumers value consistent details, brand transparency, and the age of the spirit when assessing its value.

On the business front, this required the capability to segment and market spirits according to evolving consumer trends while maintaining alignment with the overarching brand identity. We quickly learned that balancing production and packaging costs, such as minimum order quantities (MOQs) and economies of scale, with small batch releases presented a significant challenge.

To address this, we introduced a tiered structure for brand positioning and communication. We encapsulated the essence of 'exceptional distillation' in the logo design and supported it with a secondary tier of communication that combined a visual representation of LA's sun-kissed scenery with the color palette of the distillery’s copper and steel stills. Additionally, we designed a scalable information system that detailed each individual spirit.

This tiered information system enabled the business owners to maintain a lean team and achieve consistent branding and identity, while also keeping packaging costs low. It provided the flexibility needed for LA Distillery to continuously adapt to market changes, swiftly introduce new products, and establish itself as a center of expertise.